Can I return the item I purchased from you?
All items that are unopened and unused can be returned within 30 days of delivery for a refund of the purchase price minus our shipping fees. This includes shipments that are returned to us as rejected or unclaimed. After 30 days we will not issue a refund for any item, even unopened items.

My item is defective, what do I do?
If your item is defective or damaged, please contact our customer service department at service@vstroker.com so we can resolve the issue for you. You must contact us within 30 days of delivery for us to replace a defective or damaged item. After 30 days we will not replace or refund defective or damaged items.

Can I cancel my order?
Once an order is made it can not be cancelled. This is because our ordering process is automated and shipping generally happens the day of the order. However, we are more than happy to take returns so long as all items are unopened and unused . Please see above for more on the return policy.